browser icon
You are using an insecure version of your web browser. Please update your browser!
Using an outdated browser makes your computer unsafe. For a safer, faster, more enjoyable user experience, please update your browser today or try a newer browser.

listening

The Quiet Revolution

Dictators everywhere – be warned:the days of control freak bosses are numbered!  As report after report comes in showing that the majority of employees are disengaged from their work, which is in turn depressing productivity and profits, it becomes increasingly evident that existing management practices aren’t working.  It doesn’t matter how many times the office … Continue reading »

Categories: communication, feedback, leadership, leadership development, leadership skills, listening, motivation at work, performance improvement, self esteem, Uncategorized | Leave a comment

How to squish creativity like a BUG!

In the rush to get the job done quickly and effectively, it’s all too easy to trample on the ideas and efforts of others.  Most senior managers will acknowledge the importance of having the support, loyalty and ideas of their “subordinates”,  I prefer to use the phrase, team members.  A company of any size cannot sustain … Continue reading »

Categories: communication, confidence, feedback, implement change, leadership skills, listening, management tool, performance improvement, self confidence, self esteem, Uncategorized | Leave a comment

3 Ways Sales People Improve their Leadership Skills

1. Read and Study Leadership Leadership is a complex array of skills and attributes. There are as many definitions as there are leaders, and an equal number of ideas about the skills and attributes leadership requires. Because there are so many ideas, much has been written. This is a good place to start. The role … Continue reading »

Categories: change management, coaching sales teams, communication, implement change, leadership development, listening, management tool, performance improvement, sales teams, sales training | Tags: , , , , , , , | 1 Comment

How do you know coaching works?

It’s always interesting to gain other people’s opinions on what they see as “coaching”.  Some people confuse coaching with mentoring or training.  The world of work is complex and constantly changing.  Fast paced and high pressured, it places increasingly tough demands on employees through organisations. Consequently leaders and managers at all levels need a broad … Continue reading »

Categories: communication, confidence, executive coach experience, feedback, ILM, institute of leadership and management, leadership, leadership development, leadership skills, listening, management tool, motivation at work, self confidence, self esteem, Uncategorized | Tags: , , , , , , , , , | 1 Comment

Big Talk, Little Talk – which do you prefer?

  Communication is vital to effective leadership, but so is the ability to listen. Martin Johnson, former captain (and now coach) of the England rugby team, describes two types of communication as “big talk” and “little talk” .Little talk as he puts it makes the big talk happen. This means giving direction and encouragement, but … Continue reading »

Categories: communication, confidence, feddback, feedback, leadership, leadership development, listening, motivation at work, self confidence, self esteem, Uncategorized | Tags: , , , , | 3 Comments