Leadership Development Programme

There is a plethora of programmes out their in the market and choosing the right one for your organisation is a difficult task.  It’s not one of those “things” you can pick up off the shelf and deliver to many of your unsuspecting leaders of tomorrow or is it?

What is it that companies look for when joining forces with an external provider?  How much input to the learning output do the attendees have and who should be running the programme?

Developing talent, retaining talent and raising the bar for leaders of today and tomorrow has never been so high on the agenda.  PROtential Coaching and training has been extremely active in pursuit of gaining feedback and insights into the array of leadership development programmes offered.

Building on Leadership Development

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Categories: institute of leadership and management, leadership, Leadership Development Programme, leadership skills, management development progamme, PROtential Coaching and Training | Tags: , , , , , , | 1 Comment

The Quiet Revolution

Dictators everywhere – be warned:the days of control freak bosses are numbered!  As report after report comes in showing that the majority of employees are disengaged from their work, which is in turn depressing productivity and profits, it becomes increasingly evident that existing management practices aren’t working.  It doesn’t matter how many times the office is revamped or the mission statment is rewritten, or how employees incentives or punishments are raised – it’s not making any difference to how much employees like turning up for work.  Soemthing has to change – and if you’re for the “my way or the highway” management style, that something is you. Read more »

Categories: communication, feedback, leadership, leadership development, leadership skills, listening, motivation at work, performance improvement, self esteem, Uncategorized | Leave a comment

Will yours be a “Happy New Year”?

So it’s that time of year again when hundreds no, millions of people will be making what they believe are firm goals, firm missions and firm deals they’ve made with themselves.  How many people do we know two weeks into the new year who have slashed their promises to themselves and the “goals” are in tatters? Read more »

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How to squish creativity like a BUG!

In the rush to get the job done quickly and effectively, it’s all too easy to trample on the ideas and efforts of others.  Most senior managers will acknowledge the importance of having the support, loyalty and ideas of their “subordinates”,  I prefer to use the phrase, team members.  A company of any size cannot sustain growth on the back of one person.  Without a team effort, the entreprenerial spark can be extinguised in the rainstorm of turmoil created by success.

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Categories: communication, confidence, feedback, implement change, leadership skills, listening, management tool, performance improvement, self confidence, self esteem, Uncategorized | Leave a comment

3 Ways Sales People Improve their Leadership Skills

1. Read and Study Leadership

Leadership is a complex array of skills and attributes. There are as many definitions as there are leaders, and an equal number of ideas about the skills and attributes leadership requires. Because there are so many ideas, much has been written. This is a good place to start.

The role of sales now requires that the salesperson be a strategic orchestrator, leading cross-functional teams made up of members of their own company, as well as the client’s company. We recognize this fact, but there are few (read: none) sales organizations that focus even the smallest portion of the training and development resources towards leadership. This means you are all but certain to have to train and develop yourself.

Much of the skills required of the strategic orchestrator are found in storytelling, negotiation and change management. But even though they help with leadership, leadership is something more.

Go to your local bookstore and buy a couple of books on leadership. I make no recommendation as to what books you should read because you will very easily find something that appeals to you, and the more engaged you are with the reading, the more you will gain from it. Read more »

Categories: change management, coaching sales teams, communication, implement change, leadership development, listening, management tool, performance improvement, sales teams, sales training | Tags: , , , , , , , | 1 Comment

The Art Of Selling: Do or Die?

Got to move those feet to get results!

I’m always amazed when coaching and developing sales teams how many sales people say they don’t need to prospect; don’t need to work a database and we’re “big enough” so we’ll wait for the business to come in!  Any business guru or in-fact anyone that can add 1+1 in their head will know and agree that in order to grow your business we need to be pro-active in our approach and pro-active to sales.

Selling coaching, leadership development programmes or executive coaching programmes is the same as selling widgets, waste, pens, pencils in fact anything that comes to mind! Read more »

Categories: association for coaching, brand management, coaching sales teams, implement change, leader, sales teams, sales training, Uncategorized | Tags: | Leave a comment

How do you know coaching works?

It’s always interesting to gain other people’s opinions on what they see as “coaching”.  Some people confuse coaching with mentoring or training.  The world of work is complex and constantly changing.  Fast paced and high pressured, it places increasingly tough demands on employees through organisations.

Consequently leaders and managers at all levels need a broad portfolio of management and leadership tools and techniques to do their job effectively. Coaching is a particularly powerful tool in the modern workplace – one that has proven to be a highly effective way of developing individual performance by unlocking capability. Read more »

Categories: communication, confidence, executive coach experience, feedback, ILM, institute of leadership and management, leadership, leadership development, leadership skills, listening, management tool, motivation at work, self confidence, self esteem, Uncategorized | Tags: , , , , , , , , , | 1 Comment

Price Waterhouse Cooper Global Coaching Survey

At last we see the launch of a formal global coaching survey commissioned by the International Coach Federation by Price Waterhouse Cooper.

The purpose is to bring together the global landscape of coaching and provide a clear focus of where coaching is heading.

Interestingly I have completed the survey and have to say, I’m impressed with the questions, the depth of detail it requires and the final use of such date collated on a global basis.

Fortunately for us at PROtential Coaching we have seen an upturn in clients and with the launch last year of the ILM programme a successful take-up for the leadership development programme.

This is all down to sheer hard-work, commitment and yes of course, experience and credentials.

Now talking about experience and credentials……… Read more »

Categories: association for coaching, communication, confidence, corporate and executive, executive coach experience, feedback, institute of leadership and management, international coach federation, leadership, leadership development, motivation at work, price waterhouse cooper | Leave a comment

Big Talk, Little Talk – which do you prefer?

 
Communication is vital to effective leadership, but so is the ability to listen.
Martin Johnson, former captain (and now coach) of the England rugby team, describes two types of communication as “big talk” and “little talk” .Little talk as he puts it makes the big talk happen. This means giving direction and encouragement, but also reassurance and praise. Often, the biggest sapper of morale in an organisation is the absence of a “thank you” or “well done” from senior management. It sounds simple but communication is a complicated beast. Modern leadership is all about persuasion, and the means is not enough to tell your people to do something – they must have faith in you as a leader if they are going to follow.
From time to time I get really frustrated when watching and listening to people in general. The single biggest thing that causes conflict is the very fact that we do not listen, take the time to listen, switch off and quite frankly are sometimes damn right rude to our fellow human beings!This is criminal in the workplace becuase, yes you already know, when this happens we get “stand offish” with our work-mates, we often don’t want to talk which means we can’t resolve the issue.This then moves into the realm of feedback.  What a lovely term, phrase and hopefully a great tool to help us.  Right? Wrong! It should be, it could be and we can do it better.  When was the last time you gave feedback to your work colleagues? Or had a good old fashioned “let’s get in out onto the table” conversation? Most of my coaching conversations around change, conflict, team dynamics, issues with dealing with people all stem from the lack of little talk and big talk!  At work, at home we should be able to say what we think, say how we feel and say what we know from our experience.If we were all just able to listen to one another a little more; say thank you more often and be confident in giving feedback (as long as it’s constructive!) we sureley will be amazed with the small differences and impact we can have!

We’ve added a little video clip for you to watch.  Nothing to do with coaching, training or even leadership development. Just two cute little babies communicating with one another.  Holding a conversation, listening to eachother -watching each other, mirroring eachother’s moves.

It really is magical.  Over 2.5 million people have viewed this video.  Hope it has the same effect on you as it has had on me.

What do you think? Get in touch.

http://www.youtube.com/watch?v=MNxIrAnJLlM&feature=related

 

 

 

Categories: communication, confidence, feddback, feedback, leadership, leadership development, listening, motivation at work, self confidence, self esteem, Uncategorized | Tags: , , , , | 3 Comments

Bosses Behaving Badly!

Abusive, overbearing, bullying – working for a nasty boss can seriously affect your self-confidence and job satisfaction.  So how do you deal with a dreadful boss?

Working for a toxic boss can hamper your career and damage your health.  Psychologist Robert Hogan, author or Personaily and the Fate of Organisations, says many staff surveys have shown the same result: three quarters of workers feel the most stressful aspect of their job is their immediate boss.

Bad bosses are far from unusual in the UK, with nearly one in four employees rating their boss “bad” or “dreadful”, according to research by consultancy The Good Boss Company in 2006.  More than half of respondants had looked for another job becuase of their immediate manager.

“Employees can dread coming into work and it can lead to stress and reduce effectiveness” says Karen Osborn.  A toxic boss can damage an employees self-confidence.  It can undermine someone’s self-esteem so they find they are less able to do tasks and lose confidence in their abilities.

There are also implications for an employee’s mental and physical wellbeing when working for a toxic boss, says professor Ariane Ollier-Malaterre of Rouen Business School in France, “stress can lead to absenteeism, a fall in productivity and poor perforamnce from an employee”

But it’s not just the staff member who suffers in a relationship with a toxic manager, she adds. “an organisation will get a bad reputation and lose talented people who will quit”. 

Not all toxic managers are the same – there are different types.  Research into leadership derialment by Hogan Assessment Systems uncovered 11 types of toxic bossess that link 11 differnet kinds of personalility disorders found in the working popluation, explains Louise Weston, business psychologist at Pearn Kandola. “We know that a boss is the biggest source of stress in the workplace”, she says. “if you’re at work feeling demotivated or stressed, and your boss is the source of that, then there is a potential for them to be a bad boss.”

There are many strategies you could use to deal with , manage and eliminate certain behaviours iwth your boss.  Talking is highly recommended to allow openess and feedback.  During the conversation focus o their behaviour and how you feel about it because this willbe difficult for them to argue against.

What are your experiences at work? Do you have an inspirational leader who collaborates and morivates the team? Or a bullying-boris who shouts, tells and sulks when the gong gets too hot? 

Let us know about your experiences.

(information & extract taken from EDGE -Institute of Leadership & Management magazine, page 030)

Categories: confidence, leadership, motivation at work, self confidence, self esteem | Tags: , , , | Leave a comment